Customer Services 

For assistance with orders placed on, please email with your order number and any information that may help our team assist you. Please note: we cannot process fan mail or viewer enquiries via this email address. Please use the below postal address to send a letter. 

Business Enquiries

For business enquiries, such as YouTube advertising, charity work, publishing or similar, please contact James at Free Focus management:

Fan Mail & Postal Address

The Hattan Company Ltd.
2 Brookhill Way
OX16 3ED
United Kingdom

Christmas Closure

Our office will be closed from December 19th 2023 - January 3rd 2024. During this time, our customer services and fulfilment team will be on holiday. Any orders or enquiries received during this period, will be handled in the order they were receieved upon our return to work.

Thank you for your patience and understanding in this circumstance. We wish you a very Happy Christmas, Happy Holidays and a Happy New Year in the interim.